Last updated: February 26, 2025
PokaMind AB
Åkerbyvägen 168
187 37 Täby
Sweden
Email: team@pokamind.com
At PokaMind, accessible from app.pokamind.com and www.pokamind.com (hereinafter referred to as "website", "site", "PokaMind", or "Services"), we respect your privacy. Ensuring the security and confidentiality of the personal data of our users is our top priority. This Privacy Policy outlines the types of information that we collect and record, and how we use it.
This Privacy Policy applies to our online activities and is valid for all visitors to our website with regards to the information that they shared and/or collect in PokaMind. This includes, but is not limited to, all visitors, users, and service providers who either create profiles on our website or do not create profiles.
This privacy policy is in compliance with the EU General Data Protection Regulation (hereinafter "GDPR") and is applicable to any information collected through our website and other services that link to this policy.
By using our website, you provide consent to our Privacy Policy and agree to its terms. We ensure that consent is provided by clear affirmative action.
Providing your information to us is optional, but it can impact our ability to offer the service to you. For example, if you do not provide your complete Personal Data, we will not always be able to respond to your request in a timely manner.
The PokaMind team will collect identifiable personal data, such as your name, email address, phone number and demographic profile (country you are based at, information relating to the nature of your work, area of practice, nature of the corporation or company you work at, etc.). The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
During a session on PokaMind, with explicit permission, we may collect non-identifiable information such as spoken words, tone of voice, and facial expression. This information is only used to improve our products and services, and is not connected to your identifiable information.
We automatically collect information such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
We may use tracking technologies such as cookies to measure usage and provide information that we believe will be of most interest to you.
You must also provide payment information such as credit or debit card information, name and billing address to purchase services or to get paid depending on your role on our website. We do not store credit card information and use an external service provider to help us process your transaction. This information is only associated with your account after you have signed in as a registered user.
We use the information we collect for the following purposes:
If we wish to use your information for any other purpose, we will request your consent and will use your information only after obtaining it and only for the purpose(s) for which consent was granted, unless required otherwise by law.
You can control how and when you want to receive information from us, the categories of data we can share, you may object to the processing of your information, request the erasure of the Information we have gathered from you and ask for copy of that Information.
You can change your Information at any time by editing your profile, updating, or deleting content that you have posted, or by closing your account.
We maintain appropriate technical, physical, and administrative security measures designed to protect the security of your Information against loss, misuse, unauthorized or accidental access, disclosure, copying, use or alteration. However, no method of transmission over the internet or method of electronic storage is totally secure. Therefore, we cannot guarantee its absolute security.
If you are located in the European Economic Area (EEA) or the United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA), including:
To exercise any of these rights, please contact us at team@pokamind.com.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. This information will typically be retained for 10 years. Once it is no longer needed, we will securely delete or anonymize your data.
As we operate internationally, and some of our computer systems may be based globally, for the purposes set out in this Privacy Policy your Information can be stored and processed elsewhere by us, our affiliates or an unaffiliated service provider.
PokaMind using your Personal Data, may be based in countries other than your country, including Sweden. Data protection and privacy laws in these countries may not offer the same level of protection as those in your own country.
If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized mechanisms, to protect your data.
To obtain a copy of the relevant transfer mechanism or additional information on the transfers, please address these requests by contacting us via email at team@pokamind.com.
Our website may contain links to third-party websites and services. These third-party websites have their own privacy policies, and we encourage you to review them. We do not accept any responsibility or liability for their policies. We may collect some basic Information when you access the Site with third-party login credentials such as your name, username, and your email address.
We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we take steps to remove that data and terminate the child's account.
We may disclose the information that we collect if we believe it is necessary to comply with the law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.
We may share your Information where we believe it is necessary to investigate illegal activities, suspected fraud, potential threats to the safety of any person, violations of our Terms of Use, or this Policy, or as evidence in litigation in which we are involved.
We may update our Privacy Policy from time to time. We will communicate any changes by posting the new Privacy Policy on this page. You agree that we can notify you about material changes to this Privacy Policy by posting notices on this Site. When required by law, we may also send you an email notice and collect your consent.
If you have any questions or suggestions about our Privacy Policy, or want to make a copy, deletion, and right-to-know request online, you can do so by contacting us:
PokaMind AB
Åkerbyvägen 168
187 37 Täby, Sweden
Email: team@pokamind.com